One-to-One Support

One-to-one support is a type of talking therapy that allows you to share your thoughts and feelings, or to discuss any particular difficulties you may be facing. 


It gives you the opportunity to speak to a specially trained volunteer, who can provide non-judgemental and empathetic listening. 

The aim of this type of support is not to provide counselling or psychotherapy, but it is to provide a safe space to discuss any issues which may be causing distress.

Talking about your worries out loud in a supportive and empathetic environment can help alleviate feelings of anxiety or distress to help you feel better able to cope. 

An individual may wish to access this support in a one-off situation, or on a more regular basis depending, on their needs.

Helplines, Text and Web chat support

One-to-one support can be provided by telephone, email or text to provide a safe, confidential way to speak to someone about sexual violence or abuse, or to find out more information about the services available to survivors and their families. 

Helplines currently run by The Survivors Trust London include: 

Mosac National Helpline: 0800 980 1958  

  • Provides a safe space, listening ear and valuable support for non-abusing parents, carers and professionals.

Juno Helpline: 01923 249 511 

  • Primarily for women who have been sexually abused, but they do also take calls from male survivors.

Survivors UK run a Web Chat for male and non-binary survivors of sexual violence aged 13+

Text: 020 3322 1860 or WhatsApp: 07491 816 064       

Which members offer this service:

  • Haven Network
  • Survivors UK
  • Mosac
  • Juno
  • Respond

The Survivors Trust national helpline: 0808 801 0818

We welcome and encourage all survivors of rape or sexual abuse or violence, of any age, gender or background to call our helpline which is open 7 days a week.

We also welcome calls from family, friends and professionals who work with survivors.

Email support and information is frequently available from The Survivors Trust London.